[Develop] bugzilla comment templates

[will]

I've been commenting on a lot of bugs recently and I think we should add 
comment templates to bugzilla's show_bug.cgi script.


The use case is this:

1. Bob creates a new bug which doesn't have enough data in the 
description to go on.  For example, Bob doesn't list steps to reproduce 
the issue, doesn't state what version or operating system Bob is using, 
doesn't list a summary of what Bob expected to happen, ...

2. Alice sees the newly entered bug and realizes it needs more information.

3. Alice decides that the "needs information" comment template is 
appropriate to use here.  Alice clicks on the "needs information" button 
which is located next to the comment textbox.  Some JavaScript fills in 
the comment textbox with the comment template which contains all the 
standard questions we ask.  Then Alice makes some minor alterations and 
clicks "submit".


I think often-times people don't know what information to include and/or 
it doesn't occur to them to include it.  It's not uncommon for us to ask 
for more information for a bug.  I suspect there are other responses we 
use regularly, too.

I think this is trivial to implement and it might save us a lot of time 
and aggravation.  There's no reason we couldn't have multiple templates 
to handle different situations.

Does this sound useful?

/will